FAQs
Buying new skincare can be a daunting task. You may be wondering whether our products will actually work for you, maybe its an investment in your health you have never made before, or you're just not sure how long shipping will take once you have ordered.
That's why we are here: to answer all your questions about why Tierra by Maria is the best sustainable skincare brand out there. (We truly believe it.... And if the feedback is anything to go by, our customers do too!)
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us at info@tierrabymaria.com and we'll get in touch with 24 hours.
All our products are created alongside some of the most experienced skincare experts in the industry to ensure their effectiveness, power and health for your skin.
We probably can't say it better than our customers:
"Literally such great products. My skin feels significantly better after using all of these! I’ve had lots of skin issues in the past and I can already see my skin improving!"
Even if you have sensitive skin or have experienced issues in the past, our products are all: hypoallergenic, fragrance free, paraben free, sulfate free, cruelty free, dermatologist approved and 100% natural!
We’re all about making truly ethical, sustainable and effective skincare products available to all. Our Tierra by Maria bundle contains all the essential products for a truly nourishing and rejuvenating skincare routine. It is available for $199. We view these products as an investment in yourself, your health, your skin and in Mother Nature.
The glass bottles we use for Tierra by Maria products are the most sustainable and efficient option out there. We do not use droppers or pumps as these require plastic and we have a strict no plastic policy.
If you order within the US, your package will arrive within 3-5 business days. If you order internationally (outside of the US), please expect your order to arrive within 15 business days.
PLEASE NOTE: We ship Venezuelen orders from our warehouse in Miami to Venezuela every Friday. This means that if you order on Friday night, your order will only be shipped the following Friday. We understand that this may be an inconvenience and are working hard to find alternatives.
Tierra by Maria products will last you between 1 and 1.5 months depending on the frequency and quantity of your usage. And obviously, your guasha will be with you for life!
We are serious about our no-toxins policy. Everything that goes into our products has natural healing properties that don’t just work in the short-term, but build up your skin health in the long-term too.
We’ve all been there with vegan, sustainable products where the texture isn’t quite right, or there are some sneaky ingredients that don’t do your skin any good…
Our whole team - with Maria at the forefront - have personally tried and tested every single one of these products.
Maria worked for months to find something that works not just for her skin (which tends to be quite dry and hypersensitive) but for all skin types.
She is passionate about championing environmentally-conscious products and has held her own brand to the highest standard across the entire manufacturing process.